Yesterday, when much of the United States has a national holiday, the Penguin Random House website for comic book stores decided it wanted a slice of that action, too. That’s why the site went down. Well, anything Diamond can do, Penguin Random House can do too. Today they issued an apology to retailers, emailing the following;

We are aware that there was an outage on .Biz from 8:08 p.m. EST on January 17 to 7:00 a.m. EST on January 18 that had a direct impact on many of you who placed your FOC orders. We sincerely apologize for this inconvenience. The .Biz site is currently live and we are gathering more information about the issue. Please note that all confirmed carts were converted to orders last night without issue. For anyone who has not been able to place an FOC order or confirm their baskets during this outage period, we will update you throughout the day as more information becomes available. . – The direct sales team in the American market

YouTube Screenshot – Penguin Random House Delivery

They may have more notes to send soon, as a particular video of comic book and graphic novel retailer Organic Priced Books, desperate to use PRH, has made the rounds.

And I’m told that Diamond Comic Distributors have had a number of comic shops reverting to using Diamond as a crazy middleman for PRH, even though it costs them more. Something about reliability, ease of use, packaging and better the heck you know…

Last March, Marvel Comics and Penguin Random House Publisher Services (PRHPS), a division of Penguin Random House, announced an exclusive, multi-year worldwide sales and distribution agreement for newly released comic books, trade collections and graphic novels and in the background of Marvel. stores, known as Direct Market, which began in October last year, with devastating consequences for many comic book stores who saw some of their orders ransacked beyond belief. Even books at organic prices have nothing comparable to these deliveries…

Posted in: Comics, Marvel Comics | Tagged: comic book store, diamond, penguin, prh

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